Privacy Policy and Terms of Use

Welcome to OSE by Jyoti Gupta! Your privacy and security are paramount to us. By accessing www.osebyjyotigupta.com, you agree to adhere to the following terms and conditions. If you do not agree, please refrain from using our site.

COPYRIGHT
All content on this site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of OSE by Jyoti Gupta or its content suppliers. The compilation of all content is the exclusive property of OSE by Jyoti Gupta. All software used is the property of OSE by Jyoti Gupta or its software suppliers.

TRADEMARKS
Access to www.osebyjyotigupta.com does not grant you any rights to use our trademarks, designs, or other intellectual property. Any infringement of our trademarks may result in legal action.

ELECTRONIC COMMUNICATIONS
By using our site or communicating with us electronically, you consent to receive communications via electronic records. We may communicate with you by email or through electronic records on our site.

ORDERS AND CANCELLATIONS
We reserve the right to accept or reject orders placed through our site. Orders cannot be canceled or exchanged once placed, as they are specially made for you. No refunds will be issued for these orders.

SIZING
The fit of our products may vary depending on the cut, fabric, and style. Please refer to our sizing chart to select the most appropriate size for you.

COLORS
We strive to display product colors as accurately as possible. However, due to variations in monitors and screens, the colors you see may not be completely accurate. Colors may also vary between images and actual products.

DELIVERY
Delivery times range from 2-6 weeks depending on the outfit ordered. For urgent inquiries, please contact us at +91 9266722388. Delivery may be affected if we do not receive:
Complete payment
Accurate address details
Required measurements
A response from the customer
We partner with third-party vendors for deliveries and are not responsible for delays caused by these vendors.

Shipping Policy:
We offer worldwide shipping. Enjoy free shipping on all orders within India—shipping charges are fully covered by us. For international orders, shipping costs will be additional and calculated based on the weight and volume of the product and the destination country. Shipping charges will be provided upon inquiry. For international orders, if alterations are needed, the customer is responsible for the return shipping costs. We recommend trying on the garment to ensure the best fit before finalizing your purchase.

Taxes and Duties:
For international shipments, the logistics company will contact you regarding the payment of applicable taxes and duties in your home country. It is the customer’s responsibility to pay these taxes and ensure that products are cleared for delivery within the required timeframe

SALE
Sale items cannot be exchanged or returned. Advance payments for sale items are non-refundable. Alterations or resizing of sale items are not available.

PRICES
Prices on our website include taxes.

COUNTRY OF ORIGIN
All products are made in India.

DELIVERY POLICIES
We use third-party logistics for shipping. OSE by Jyoti Gupta is not responsible for delays caused by the logistics team.

UNDELIVERED OUTFITS
If an outfit is undelivered or not picked up, we will attempt re-delivery. If contact cannot be made, the outfit will be held for 6 months. After this period, if there is no response, the outfit and payment will be forfeited.

OTHER
Thank you for visiting OSE by Jyoti Gupta. For any questions or concerns, please feel free to contact us.